![]() ![]() We have decided to move to another payment method (regular ) instead of DirectPost which has resolved (avoided) the issue. Magento support does not seem to be aware of this issue, having no patches or suggestions for resolution. Some customers will try repeatedly and it will usually successfully submit the order the second time other customers will attempt many times without success. For us, this issue affects 1-10% of DirectPost sales on any given day.Īdditionally, the same customer may hit the order button again and it may or may not work. It likely affects all Magento versions since the DirectPost implementation method (form submission with an iframe target) has not changed in quite some time if at all. The issue is almost impossibly non-reproducable and affects Magento versions 1.11 to 1.13 that I know of. While it is true that most of the user agents belonged to Chrome 34, we saw a few other user agents as well including two versions of Firefox (26 and 28, IIRC). The browser simply never posts to, even though the form submission is called without error (in directPost.js, () ). There appears to be no particular rhyme or reason for the issue. We have also seen this issue on our site using DirectPost as well. I have found other reports of this issue you are not alone.
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